Application
This unit describes the skills and knowledge required to improve business, learning and knowledge outcomes through implementing advanced electronic technologies.
It applies to individuals in senior management roles working to ensure learning advances individual and organisational capabilities. Individuals who provide learning should be able to make complex judgements and implement advanced electronic technologies such as those associated with electronic business (e-business) models; electronic retail (e-retail) sales, service and payment solutions; mobile and wireless technologies; and technologies relating to the management of the supply chain.
No licensing, legislation or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Implement electronic technologies to advance business models | 1.1 Determine and communicate to stakeholders the commercial set up of the business to supply electronic commerce (e 1.2 Analyse and evaluate e 1.3 Implement arrangements for conducting e 1.4 Ensure e 1.5 Implement customer authentication and transaction systems appropriate to business and organisational requirements 1.6 Review and report opportunities to improve e |
2. Implement electronic technologies to advance retail sales operations | 2.1 Determine and communicate to stakeholders the commercial set up of the business to supply e 2.2 Analyse and evaluate appropriate e 2.3 Align e 2.4 Implement arrangements for conducting e 2.5 Review and report opportunities to improve e |
3. Implement electronic technologies to advance mobile operations | 3.1 Identify and communicate to stakeholders, range of options available in mobile computing devices and mobile technologies appropriate to business unit and organisational requirements 3.2 Confirm trends in mobile commerce and related systems 3.3 Research trends in mobile internet and other communication networks 3.4 Implement arrangements for mobile commerce and related systems appropriate to business and organisational requirements 3.5 Review and report opportunities to improve mobile electronic infrastructure, systems and solutions |
4. Implement electronic technologies to advance supply chain management | 4.1 Determine and communicate to stakeholders the commercial set up of the business to electronically manage a supply chain 4.2 Research and report strengths and weaknesses of options relating to electronic enhancement of supply chain management 4.3 Develop electronic supply chain model and strategy 4.4 Align supply chain management with e 4.5 Implement electronic supply chain model 4.6 Review and evaluate electronic supply chain model against business and organisational requirements 4.7 Determine and report enhancements to electronic enablement of supply chain |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1-1.6, 2.1-2.5, 3.1, 3.3, 3.5, 4.1, 4.2, 4.4, 4.6, 4.7 | Interprets, analyses and evaluates a range of textual information to assist with decisions and choices relating to the implementation of advanced electronic technologies |
Writing | 1.1-1.4, 1.6, 2.1-2.5, 3.1-3.3, 3.5, 4.1-4.7 | Develops material for a specific audience using clear and detailed language to convey information, report on opportunities, and implement supply chain models |
Oral Communication | 1.1, 1.6, 2.1, 2.5, 3.1, 3.5, 4.1, 4.2, 4.7 | Presents information using structure and language appropriate for the audience Uses active listening and questioning to clarify and confirm understanding |
Numeracy | 3.2, 3.3 | Selects from and applies an expanding range of mathematical and problem-solving strategies to analyse and confirm trends in mobile commerce and mobile internet networks |
Navigate the world of work | 1.3, 1.5, 2.3, 2.4, 3.4, 4.6 | Establishes processes in accordance with organisational policies and procedures Considers own role in terms of its contribution to broader goals of the work environment |
Interact with others | 1.1, 1.6, 2.1, 2.5, 3.1, 3.5, 4.1, 4.2, 4.7 | Selects and uses appropriate conventions and protocols when consulting and communicating in a range of work contexts |
Get the work done | 1.1-1.5, 2.1-2.5, 3.2, 3.5, 4.1-4.5, 4.7 | Plans, implements and monitors complex tasks including scheduling communications with key stakeholders Takes responsibility for high impact decisions involving analysis and evaluation of complex variables Keeps abreast of new technologies to identify opportunities to improve organisational outcomes Uses digital tools to access and organise complex data and analyse multiple sources of information for strategic purposes |
Sectors
Information and Communications Technology – IT Building and Implementation